Investigating replacement chair mats informed me that the root cause of this issue probably stems from the fact that the thickness (carpet and pad) below the mat is close to 1", while the mat itself was designed for use over carpet with a thickness of less than 1/2".
Moral of the story: Be sure to use the proper equipment, in the intended application. We don't see Scott Matthews cutting a Parallam header with a coping saw, do we?
Procurement of a replacement chair mat will include those intended for use over carpet with a thickness of 1".
Who knew there were different floor mats for different types of carpet? Thanks for sharing this tip. I had a similar issue a few years ago and got my shoe heel stuck in a cracked mat...it was like being on a tether line. I'm checking mine at home and work this week to look for cracks.
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